Update:Known Issues - New Android Client Open Beta (2024)

This official news post is copied verbatim from the Old School RuneScape website. It is copyrighted by Jagex.
It was added on 28 February 2022.

Welcome to the new Android Client Open Beta! The Beta client is now live for testing - and we're so excited for you all to get stuck in.

We'll be using this newspost to communicate FAQs and document any known bugs and hotfixes that might arise. It'll be updated as needed, so be sure to check in regularly!

How can I participate in the Android Open Beta?

If you already own the non-Beta version of the app, you'll be prompted to update your existing Old School RuneScape app, replacing the Beta version.

If you're currently unable to opt into the beta via the Google Play Store, don't worry - sometimes app updates can take varying amounts of time to reach everyone's devices. Keep checking back via the Old School RuneScape store listing to see if the opt-in option is available.

If you have not opted in already, you should do the following:

Open the Play Store.
At the top right, tap the profile icon.
Tap Manage apps and devices > Installed.
Locate and tap Old School RuneScape to open the app details page.
Under 'Join the Beta', tap Join > Join.

How can I leave the Android Open Beta?

To go back to the previous client, you are required to uninstall the Beta version because an update will not be offered automatically.

Open the Play Store.
At the top right, tap the profile icon.
Tap Manage apps and devices > Beta.
Find the Old School RuneScape app.
Tap the app to open its details page.
Under 'You're a Beta tester', tap Leave > Leave.

Known Issues

These are known issues which we are aware of going into the new Android Client Open Beta.

Known Issues: 28th February

General

Swapping between apps can leave large areas of black. To resolve this, we recommend restarting the app.
Switching apps and back will result in the audio buffers sounding misaligned.
There can be crashing or freezing at 0% when loading into certain instances around the game. Examples of this include Player-Owned Housing, Chambers of Xeric and the Threatre of Blood.
The client can freeze when tabbing out to another app and back again.
Buttons not taking input without long press and menu click.
Top Left interfaces are dodging the side panel when chat is closed.
When taking a screenshot on certain devices, the game can freeze for a few seconds.
Bounty Hunter interfaces appear on Target worlds when no target is assigned.
Buff Bar does not populate correctly when logging in on mobile.
New Google accounts that have no RuneScape account linked to it will be unable to login.

Interface/UI

There are incorrect minimap icons in various places.
Various long menus have scroll arrows to move around them. to resolve this, we recommend holding down the arrow so that it continues to scroll.
Scaling on mobile can make text pixelated and difficult to read.
When taking part in the Gauntlet, the Gauntlet timer does not dodge the left side panel interface.
After closing the World Map, attempting to zoom in or out causes the camera to snap to the maximum or minimum zoom setting, depending which is closer to the current setting.
Zooming in is sometimes slower than zooming out.
When tapping the logout button for the first time, the button reacts to the input but doesn't perform the logout. To resolve this, please attempt to use the button again, as it should work the second time.

FPS

FPS fluctuates in and around Chambers of Xeric when changing draw distance.
There is noticeably lower FPS whilst using either: ASUS ZenFone 3 Max or Sony Xperia Z5 Dual.

Here are a list of known issues which should be resolved by March 2nd. Many of these involve known issues with the Buff bar:

All forms of Ranged ammo are disabled and will not appear on the Buff Bar.
Mark of Darkness timer displays the time remaining incorrectly.
Limit on number of buffs shown in resizeable mode increased to 12.

Bugs & Issues - 1st March

This will be updated once we've got more to share!

We'll be listing new bugs and issues along with their status here. A lot of these issues are likely to be client-based rather than content based, which means they are unlikely to be hotfixable.

Player Feedback Survey

During the Android Closed Beta, we used Discord as our main channel to communicate between playtesters, QA and our developers. The new Android Client Open Beta will be completely open (hence the name!), and therefore we're unable to provide the same level of support and direct responses as we did for the Closed Beta.

We reckon a survey will be the most efficient method of gathering your feedback – the link to this Survey can be found here.

We'll use the information we collect to understand where we need to focus our efforts the most to make the mobile client as good as it possibly can be.

Thank you for leaving your feedback!

When can we expect an iOS Beta?

We're still aiming to have a Beta for iOS in the near future once we've completed our initial steps for Android. We'll be looking to share news on this either in a Gazette or another round-up summary.

Discuss the new Android Client Open Beta on our official forums, on the 2007Scape subreddit, the Steam forums, or the community-led OSRS Discord in the Android Beta category!

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