Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

Have you been looking for an Amazon shopping alternative? Outside of getting in your car and heading to your local brick-and-mortar establishment (scary, we know), one smartphone and tablet-friendly shopping tool you could take for a spin is Temu.

Contents

  • What is Temu?
  • Is the Temu app legit?
  • Is Temu a scam?
  • How to download the Temu app
  • Do you have to download the Temu app?
  • Why are Temu prices so cheap?
  • Does Temu offer protection for user data?

Launched in September 2022, Temu prides itself on its cost-friendly approach to buying stuff online. But is it a worthy stand-in for Amazon, or should you stick to the Almighty A for your household must-haves? Let’s find out!

Recommended Videos

What is Temu?

Is Temu legit? Everything you need to know about the app | Digital Trends (1)

Temu is an online shopping app akin to Amazon that claims to host the best deals you can find online. With more than 250 different categories to choose from, it functions as an all-encompassing shopping app, as opposed to one for specific interests. Temu claims to be unique, however, by having lower prices than those found at other online sellers. While that’s not always the case with non-discounted items, the items sold at full price are — at the very least — sold at similar, if not the same, prices as they are on sites like Amazon, Target, or Walmart.

Related

  • The 6 best tablets for kids in 2024
  • The 10 best photo editing apps for Android and iOS in 2024
  • This Google Pixel 8a leak just spoiled everything about the phone

Frequent sales and multiweek deals are common on the app, however, which means it’s worth taking a look there first before buying anything online to see if you can get what you’re looking for a little cheaper. Take note, however, that not all major brands are selling on Temu yet, as it’s still an up-and-coming marketplace. There are still plenty of big brands that are already selling there, however.

Is the Temu app legit?

As mentioned above, there’s been a fair amount of skepticism aimed at Temu, which is completely natural. Any time an app deals with sensitive information — like your credit card numbers and home address — it’s good to have some trepidation. However, concerns regarding Temu’s legitimacy are easily put to rest. Although new, the app is backed by PDD Holdings Inc., a multibillion-dollar company that has many years of global commerce experience.

In terms of other forms of verified legitimacy, Temu supports several forms of secure payment methods, including Apple Pay, Google Pay, PayPal, and most credit cards. Temu seems to be as legit as all other major online retailers.

Is Temu a scam?

Is Temu legit? Everything you need to know about the app | Digital Trends (5)

In short, no, Temu is not a scam. It’s a perfectly legitimate online shopping marketplace that has faced skepticism from people, as all new online retailers do.

There seems to be an additional amount of unfounded fear toward the company since the other major company that Temu’s parent company, PDD Holdings Inc., owns is Pinduoduo — a Chinese-based agriculture company. However, there’s plenty of evidence to show that both PDD Holdings Inc. and Pinduoduo are legitimate companies and that there’s nothing to be suspicious of.

Per a Temu representative who reached out to Digital Trends, “PDD Holdings Inc. owns and operates a portfolio of businesses globally, including Temu in the U.S. and Canada and Pinduoduo, the social commerce app in China. Pinduoduo is Temu’s sister company.”

How to download the Temu app

Downloading the Temu app is simple regardless of whether you’re using a phone running on iOS or Android since it’s offered on both. Head to the app store on your phone and search for “Temu.” The app icon is orange with white text and four small symbols. In the store, the app will be listed as “Temu: Shop Like a Billionaire.” Select the prompt to download the app, and you’ll have Temu on your phone whenever you’re looking to do some discounted shopping.

If you don’t want to download the app, Temu is fully functional in-browser as well. Simply head over to Temu.com, and you can access all of the features you’ll find on the app.

Download Temu for iOS

Download Temu for Android

Do you have to download the Temu app?

Absolutely not. If you’d rather do your shopping from a laptop or desktop PC (or you’d prefer to use your smartphone or tablet’s web browser), you can head to Temu’s website instead.

You’ll be able to do everything you can do in the Temu app, including category filtering, order tracking, inputting a payment method, and more.

Why are Temu prices so cheap?

Based on the company’s own responses to this question, Temu is able to offer much lower prices than competitors like Amazon, Best Buy, and Target because of its supply chain structure.

Employing a seller to consumer approach, all Temu’s products are sold through third parties. There’s also no product manufacturing taking place outside of China, so Temu isn’t held to the same regulations as US product developers.

Does Temu offer protection for user data?

This is a bit of a gray area at the moment. As part of Temu’s security and privacy terms, safeguarding customer info is a pretty big priority for the company. That being said, Temu has recently come under fire for mishandling user data.

A class-action lawsuit was filed against the company in February 2024 by the Hagens Berman law firm. Representing plaintiffs from Illinois, California, Massachusetts, and Virginia, Temu faces accusations of employing spyware and malware to access and share user data with third parties.

In a response to CBS 2, Temu asserts that they do not share customer data with third parties.

We’ll keep you posted on the ongoing lawsuit as it continues to unfold.

Editors' Recommendations

  • The most common Skype problems and how to fix them
  • 10 iPhone productivity apps you need to download right now
  • When will Apple release iOS 18? Here’s what we know
  • Everything you need to know about the massive Apple App Store outage
  • Are WhatsApp and Facebook down? Here’s what you need to know
Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

FAQs

Is Temu legit? Everything you need to know about the app | Digital Trends? ›

In short, no, Temu is not a scam. It's a perfectly legitimate online shopping marketplace that has faced skepticism from people, as all new online retailers do.

Is the Temu app safe to use? ›

Temu is not accredited by the Better Business Bureau (BBB) and has an average rating of two-and-a-half out of five stars. Many recent complaints about Temu on the BBB website say that items never arrived or, if they did, took weeks or even months to arrive.

Does the Temu app spy on you? ›

The plaintiffs accuse Temu of “purposefully and intentionally” loading its app with malware and spyware and misleading consumers about how it uses their data. “[Temu] gains access to 'literally everything on your phone,'” the complaint said, quoting industry and new reports cited in the court filing.

What is the warning about Temu? ›

Warning: Your Temu App Might Be Accessing 'Everything' On Your Phone. A lawsuit filed against Temu claims the company's app “gains access to literally everything on your phone.” So you might want to be careful with Temu.

Should I delete the Temu app? ›

These may be phishing attempts to steal your identity or money. 9) Do not keep the app on your device. TEMU may access, modify, or delete your files, photos, contacts, or other data on your device without your permission.

Is it safe to put your card info on Temu? ›

Advanced Security Protocols: Temu employs advanced security measures to protect your personal and payment information. This includes the use of secure socket layer (SSL) technology to encrypt data during transmission.

How to get rid of Temu malware? ›

Locate the Temu app icon on your home screen or app drawer. Long-press the icon until a menu appears. Depending on your device, you might see an "Uninstall" or "Remove" option directly in the menu. Tap that option to uninstall Temu.

How can I tell if my phone is being monitored by a spy app? ›

15 signs someone is spying on your phone
  • Unfamiliar applications. ...
  • Anomalous data usage. ...
  • Your device is “rooted” or “jailbroken” ...
  • Your phone battery is draining fast. ...
  • Your phone is getting too hot. ...
  • Unusual activity on linked accounts. ...
  • Intrusive pop-ups. ...
  • Strange activity in standby mode.
Feb 21, 2024

Can apps spy on you through your phone camera? ›

You can see which apps have access to your camera on Android and iOS by checking your privacy and security settings. Take a look at the list and ensure there are no apps there that you don't recognize. It's also a good idea to revoke camera permissions for any software that doesn't really need this privilege.

Has Temu been hacked? ›

There are many people reporting that after using Temu to purchase items, their bank accounts have been hacked. Temu underwent a class action lawsuit for having malware/spyware embedded in the app. It is recommended that you DO NOT USE Temu.

What are problems with Temu? ›

The opportunity to bag a cheap goods may seem tempting, but Temu has been accused of unreliable service and data misuse. US lawmakers have also said there is an “extremely high risk” some products are made using forced labour. Here, we look at how Temu works and what you should consider before using the platform.

Is there a lawsuit against Temu? ›

Two class-action lawsuits related to privacy have been filed against Temu claiming Temu "gains access to literally everything on your phone" and the app is "loaded with tools to execute virulent and dangerous malware and spyware activities."

Is Temu a safe app? ›

Temu is now the target of several class action lawsuits, one of them claiming that once the Temu app is downloaded, it has access to nearly everything on a user's phone. This lawsuit alleges that Temu uses malware and spyware to collect user data beyond what's necessary for an online shopping app.

How to use Temu safely? ›

Tips for Safe Shopping on Temu
  1. Do not reuse an important password for your Temu login. Temu is undoubtedly already a target for hackers, simply due to its number of users. ...
  2. Only access Temu by navigating to it through your browser. Do not click on ads, email links, or social media posts to access Temu. ...
  3. Do your research.

Why is Temu so cheap? ›

Direct sourcing from China: Temu leverages its parent company's connections with Chinese manufacturers, cutting out middlemen and potentially lowering product costs. However, this can raise concerns about labor standards and product quality.

How do I stop Temu from tracking me? ›

so that your apps and services can't know your location, then you just need to change a setting. So let's open the settings app, scroll down and select the privacy and security option. Tap Location Services at the top of the screen, then tap the button to the right of Location Services. to turn it off.

Is it ethical to buy from Temu? ›

It should come as no surprise that Temu received our lowest score of “We Avoid,” making it one of the worst-rated brands of 2023. The brand's excessive product range and the potential for labour rights abuses in its supply chain are particularly concerning.

Top Articles
Latest Posts
Article information

Author: Ouida Strosin DO

Last Updated:

Views: 5892

Rating: 4.6 / 5 (76 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Ouida Strosin DO

Birthday: 1995-04-27

Address: Suite 927 930 Kilback Radial, Candidaville, TN 87795

Phone: +8561498978366

Job: Legacy Manufacturing Specialist

Hobby: Singing, Mountain biking, Water sports, Water sports, Taxidermy, Polo, Pet

Introduction: My name is Ouida Strosin DO, I am a precious, combative, spotless, modern, spotless, beautiful, precious person who loves writing and wants to share my knowledge and understanding with you.