Allstate Car Insurance Review for 2022 - Kelley Blue Book (2024)

Allstate Car Insurance Review for 2022 - Kelley Blue Book (1)

Allstate is a household name known as the “good hands” insurance brand. However, as with most prominent corporations, Allstate gets mixed customer ratings.

So, based on Allstate’s many offerings and variables, this review covers many details about the company’s car insurance programs so you can prepare to make the best possible choice.

  • Which Types of Car Insurance Does Allstate Offer?
  • What Car Insurance Discounts Does Allstate Provide?
  • How Do Allstate Auto Insurance Costs Stack Up?
  • Does Where I Live Affect Allstate’s Insurance Quotes?
  • Which Other Factors Impact Insurance Rates?
  • What is Customer Satisfaction Like at Allstate?
  • Allstate Insurance Financial Strength/Background

Which Types of Car Insurance Does Allstate Offer?

As one of the largest car insurance companies in the country, Allstate offers all basic types of car insurance policies, including:

Allstate’s Basic Car Insurance Policies

  • Liability car insurance — bodily injury and property damage
  • Collision car insurance
  • Comprehensive car insurance
  • Personal Injury Protection (PIP), also known as no-fault insurance
  • Medical payments coverage
  • Uninsured/underinsured motorist insurance

Allstate’s Insurance Add-Ons

Allstate also provides typical add-ons you would expect from a reputable car insurance company. Here are some additional types of coverage you can get:

  • Roadside assistance: Coverage for jump starts, tows, tire changes, lockouts, and fuel
  • Personal umbrella insurance: Advanced coverage beyond liability limits
  • Rental car coverage: Cost of a rental car when your car is getting repaired
  • Sound System Insurance: Coverage that pays for sound equipment if stolen or damaged

Allstate’s Reward Programs

Drivewise®

Allstate has some attractive cost-free perks, including the discount program named Drivewise®. To be eligible, the insured downloads the Drivewise app, which monitors driving behavior in terms of speed, braking, and driving hours. According to The Zebra, drivers with Allstate’s Drivewise can typically save between 10% to 25% on car insurance rates.

Drivewise isn’t available in all states; still, the Drivewise program is a great way to rack up additional discounts, but it isn’t the only way you can save with Allstate.

Allstate Car Insurance Review for 2022 - Kelley Blue Book (2)

Milewise®

The company also has its Milewise® program, which is pay-per-mile car insurance. Milewise® is for people who drive a limited number of miles to save on their car insurance — offered a fixed rate per day plus a variable per-mile rate.

What Insurance Discounts Does Allstate Provide?

One of Allstate’s most significant competitive advantages is its wide range of available car insurance discounts. Some are typical, while others are more uncommon and hard to find elsewhere. Allstate’s discounts include, but are not limited to the following:

  • Policy bundling discounts (multi-policy, multi-vehicle)
  • Good student discount
  • New car discount
  • Anti-lock brake discount
  • Anti-theft equipment discount
  • Allstate Early Signing Discount (save when you sign up for a policy at least seven days before it goes into effect)
  • Allstate paperless discount (save when you go paperless)
  • Automatic premium payment withdrawals discount
  • Pay in total value and more

How Do Allstate’s Auto Insurance Costs Compare?

Most studies show that the average cost of car insurance through Allstate is relatively high, with some ranking it as the most expensive primary car insurance provider. The 2021 Average Car Insurance Costs Study published by The Zebra estimates that the average six-month car insurance premium with Allstate would cost $1,020, or $170 per month.

Allstate Car Insurance Review for 2022 - Kelley Blue Book (3)

The study shows that Allstate ranks among the most expensive car insurance providers in the country, ahead of companies like USAA, GEICO, Progressive, Liberty Mutual, and Farmers.

Still, your Allstate car insurance premium will depend on many factors, including driving record, age, gender, and marital status.

Take a look at Allstate’s nationally averaged rates listed in the tables below in the data provided by Savvy. Remember, these rates will vary by state.

Average Monthly Cost by Age, Gender, and Marital Status

Average Monthly Cost
Age GroupGenderMarital StatusValue
25 to 34femalemarried$197.18
25 to 34femalesingle$197.09
25 to 34malemarried$203.28
25 to 34malesingle$205.57
35 to 49femalemarried$235.73
35 to 49femalesingle$202.90
35 to 49malemarried$228.55
35 to 49malesingle$201.24
50 to 69femalemarried$261.19
50 to 69femalesingle$219.67
50 to 69malemarried$248.00
50 to 69malesingle$208.48

Source: Savvy

Least Expensive Monthly Rates from Allstate

According to Savvy data, single and married women aged 25 to 34 can obtain the best rates from Allstate. They are most likely to get the most affordable quotes from Allstate.

Average Annualized Per Operator
Age GroupGenderMarital StatusValue
25 to 34femalemarried$2,299.64
25 to 34femalesingle$2,327.12
25 to 34malemarried$2,411.21
25 to 34malesingle$2,424.40
35 to 49femalemarried$2,793.25
35 to 49femalesingle$2,434.78
35 to 49malemarried$2,718.25
35 to 49malesingle$2,405.56
50 to 69femalemarried$3,079.24
50 to 69femalesingle$2,584.74
50 to 69malemarried$2,958.16
50 to 69malesingle$2,475.20

Source: Savvy

Does Where I Live Affect Allstate’s Insurance Quotes?

Allstate Car Insurance Review for 2022 - Kelley Blue Book (4)

Like all other nationwide insurers, Allstate considers location by state. The sample tables below show how living in different states can impact car insurance quotes from Allstate.

Average Annualized Per Operator
Age TierGenderMarital StatusStateValue
25 to 34femalesingleMA$288.45
35 to 49femalemarriedAK$489.52
25 to 34femalesingleVT$504.98
35 to 49malesingleAK$517.92

Source: Savvy

Which Other Factors Impact Insurance Rates?

Although car insurance rates can seem arbitrary, companies do have algorithms for the way they do things. In addition to age, location, marital status, and gender, insurance companies adjust rates and give discounts according to whether or not an individual has good credit, has had a DUI, or was involved in an at-fault car accident or collision.

Here are the terms Allstate offers by way of discounts:

DUI

A DUI can have a significant impact on your car insurance rate.

According to The Zebra, Allstate has one of the most expensive penalties for DUIs among major American car insurance companies. The Zebra data shows that after a DUI, drivers can expect their rate to go up by a range of $1,756 on average to $3,634. Your driving history seriously impacts your insurance rate. Let’s look at another aspect of your driving history, car accidents.

At-Fault Accidents

An at-fault car accident or collision can have less of an impact on your insurance rate when looking at all companies on the market, Zebra data show. That’s true for Allstate, but only partially.

Allstate Car Insurance Review for 2022 - Kelley Blue Book (5)

After an at-fault accident, you can expect your rate to increase from $1,888 annually to $3,017 at year one, $4,147 at year two, and a whopping $5,276 at year three, the Zebra report said. Keep in mind that the cost varies slightly depending on factors such as the extremity of the damage.

How Credit Score Affects Rates

Perhaps the oddest factor car insurers consider when it comes to rates is credit scores. However, they are considered and can astronomically affect how much Allstate or any other insurer quotes you.

According to The Zebra, a driver with a poor credit score can end up paying more than 100% more than someone with a good credit score. Several states legally banned this practice, like California, Massachusetts, Hawaii, and Michigan.

In Washington state, lawmakers passed a temporary law for three years, making it not legal to use credit-based insurance. In other states, like Oregon and Utah, car insurers can still use credit scores to determine initial rates, but it’s not legal to use them to cancel policies or not renew them.

What is Customer Satisfaction Like at Allstate?

There are many mixed customer reviews and opinions about Allstate. Most complaints about Allstate are related to the pricing and claims handling, while the majority of people say Allstate’s agents do a good job. According to the J.D. Power 2021 Auto Insurance Study, Allstate had below-average customer satisfaction in all but one of the regions assessed. While it missed California, Allstate ranked above average in Florida, the Central U.S., the Mid-Atlantic region, New England, New York, North Central, Northeast, Southeast, Southwest, and Texas.

Allstate Car Insurance Review for 2022 - Kelley Blue Book (6)

Allstate Insurance Background

One of the U.S.’s largest publicly owned personal insurance companies, Allstate serves more than 16 million households. Founded in 1931, the company became famous thanks to its “You’re in good hands” slogan crafted in 1950.

Instead of having a centralized approach like many other insurance giants, Allstate operates through an extensive network of local agents that offer customized solutions for their particular living area. The company has representatives in all 50 states, meaning that every potential customer can easily find an agent who can assist them.

The company’s financial strength seems pretty stable, with A.M. Best giving an A+ rating to Allstate. S&P gives Allstate an A- issuer credit rating but claims that the overall outlook for the company remains stable.

Related Insurance Articles:

  • 10 Common Car Insurance Mistakes
  • When Is the Right Time to Change Your Car Insurance
  • How Do Add-ons Enhance Car Insurance?
Allstate Car Insurance Review for 2022 - Kelley Blue Book (2024)

FAQs

How does Allstate determine car value? ›

To determine your car's ACV, insurers typically use a number of factors, including its age, condition, mileage and resale value, plus the selling price of similar vehicles in your area.

Does Allstate handle claims well? ›

J.D. Power Claims Satisfaction: For claims satisfaction, Allstate scored a 882 out of 1000 which is slightly higher than the national average. NAIC Complaints Index: According to the NAIC, Allstate has a very high complaint index of 3.06 which is 2.06 above the average for insurance companies across the U.S.

What is the best rating for Allstate? ›

OLDWICK, N.J., June 24, 2024--(BUSINESS WIRE)--AM Best has assigned a Long-Term Issue Credit Rating of "a-" (Excellent) to the $500 million, 5.05% senior unsecured notes, due 2029, of The Allstate Corporation (Allcorp) (Northbrook, IL) [NYSE: ALL]. The outlook assigned to this Credit Rating (rating) is stable.

At what age does auto insurance typically decrease? ›

Car insurance is most expensive for drivers 18 and under, but the price of your insurance is likely to decrease yearly once you reach 19. Progressive provides a steady decline in insurance rates to drivers over the age of 19. This decline lasts until drivers reach the age of 75.

What is the best way to find the value of your car? ›

For over 90 years, Kelley Blue Book has been The Trusted Resource for used car values, helping car owners understand what their used car is worth.

How do insurance adjusters determine the value of a car? ›

To calculate ACV, insurers begin with the original cost of the vehicle and subtract depreciation. Other factors are considered, including the vehicle's age, mileage, condition, and any previous damage or repairs.

Why is Allstate insurance so expensive? ›

Many factors contribute to Allstate being expensive, including rising costs for insurance companies and the way it pays its agents. Damage claims and payouts also factor into its higher-than-average rates.

Is Allstate cheaper than Geico? ›

Geico is the less expensive of these two insurers for most drivers, but Allstate scores points for its large agent network and for its Claim Satisfaction guarantee. But one key point is that there's no guarantee that either of these will be the better value for you.

Can you negotiate with Allstate? ›

If Allstate Insurances's initial offer is lower than you believe your vehicle is worth, you can prepare to negotiate. It's important to present facts that support your claim. Evidence can include things like your vehicle's original window sticker, receipts from recent repairs or vehicle upgrades.

At what age is car insurance most expensive? ›

Young drivers (16-24)

As a result, car insurance companies view young drivers as the most risky to insure. Drivers ages 16 to 24 tend to face the highest premiums compared to other age groups.

How many claims before Allstate drops you? ›

How many claims can you file before an insurance company drops you? There is no limit on the amount of insurance claims you can file, but most experts say filing more than one claim per year could result in an insurance company canceling your policy. It's best to avoid filing multiple claims in one year.

Will my car insurance go down when I pay off my car? ›

Simply paying off your car won't lower your premiums, but getting rid of some of the required coverage might. For example, you may no longer need gap insurance, which pays the difference between your car's loan and its decreased value if your car is totaled and is required by some lenders when financing.

How does insurance determine price of car? ›

Every company will have its own process to determine a stolen car's value, but many use actual cash value (ACV). Your insurer will calculate your vehicle's actual cash value by considering age, mileage, and condition, among other factors.

How is the actual cash value of a car determined? ›

A car insurance company will generally take into account your vehicle's year, make, model, mileage, condition, accident history and depreciation when determining the value of your vehicle. This is called the actual cash value of your car.

How are car values determined? ›

Determining how much your car is worth depends on multiple factors, such as its age, mileage, features and condition. Valuation guides like Kelley Blue Book and Edmunds can provide a car value estimate, helping you negotiate a more favorable sale price with a dealer or private buyer.

How is actual cash value determined by insurance companies? ›

Actual cash value is computed by subtracting depreciation from replacement cost, while depreciation is figured by establishing an expected lifetime of an item and determining what percentage of that life remains. This percentage, multiplied by the replacement cost, provides the actual cash value.

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